Very important to read this before booking with us:
Restrictions
- Minimun age for cavern diving is 15 years old, for open water 12 years old.
- Pregnant women are not allowed to participate in our dives.
- Cameras are subjected to extra fees depending the dive sites, Dive Now declines responsibility on any other personal items brought the day of the dive.
- When diving in cenotes personal belonging will be kept locked in the vehicule while diving.
Changes & modifications
- All modifications should be made at least 24 hours before the dives. In order to change your reservation please just send us a message for the new info to [email protected] or Whastsapp +52 1 341 122 1646
Cancellations
- In case of cancelation and in order to get your money back we need you to let us know about at least 72 hours before the expedition, 6% will be charged.
No shows
- NO SHOW IS NOT REFUNDABLE.
- We will take contact with you the day before the dive to ensure your presence on the diving day.
Requirements
- We provide interactive and secure dives, requiring physical participation of the divers, whom must be in good health and able to understand and follow our guides instructions.
- If you have recently had surgery or an ailment that can physically limit your abilities, please mention it to our reservations staff before booking. A medical statement form should be signed for all divers before proceeding to the dives.
Special Assistance
- We makes everything possible for our visitors with special needs. However, you should contact us before doing your reservation to explain what kind of assistance is required and make sure that we will be able to provide it.